Your privacy.
What happens to any information you share with waladi, whether through this website, by email, on social media or through one of our forms. This page forms part of our Terms of use.
- Visiting this website tells us nothing about who you are.
- We only see what you choose to send us.
- We delete it once we have dealt with it.
- We never sell, trade or give away anyone's information.
Who we are
waladi is youth-led. Our senior leadership, permanent members and volunteers are all under 21. Partners and associate brands who work with us can be any age. We are not a registered company or charity.
The person responsible for privacy at waladi, and for deciding how information is used, is our Chief Legal and Ethics Officer, Mntalla Alwahabi.
When you visit this website
Our website is built and hosted on Framer.
- Framer counts visits for us, so we can see totals such as how many people opened a page, which country visits come from and what kind of device was used. According to Framer, it does this without cookies and without identifying anyone.
- Like every web host, Framer also keeps basic technical records, such as IP addresses, to keep the site running and secure. We cannot see these.
- waladi does not use advertising or tracking tools of any kind.
Framer's own privacy policy explains what Framer does with this information.
What we receive
We only receive personal information, meaning anything that could identify a person, when you choose to send it.
- By email: your email address, your name if you include it, and your message.
- On LinkedIn, Instagram, TikTok or X: your profile name and your message. The platform keeps its own copy under its own rules.
- Through the story form: your name and contact details so we can reply, and about the child, only a first name, age, country or region, what happened and where you heard about it.
- Through a volunteer or membership form: the answers you give, such as your name, age, email address and country.
Please never send us a child's surname, address, school, phone number or photo. We do not take payments, so we will never ask for card or bank details.
Information about other people
If you tell us about someone else, such as a child, a family member or a witness, only share what we need and what you have the right to share.
Never send us anything you obtained by hacking, stealing, or deceiving someone.
Please make sure that everything you send us is accurate, as far as you know.
Children and young people
- If you are under 13, please do not send us anything yourself. Ask a parent, guardian or another adult you trust to contact us for you.
- If you are between 13 and 17, please check with a parent or guardian before you send us your details.
- A child can ask us to delete anything about them at any time, without needing an adult's permission.
Our Safeguarding page explains exactly how we protect children in our work.
What we use it for
Only to reply to you, check a story you raised, or decide on an application. Nothing else.
- No mailing lists.
- No marketing.
- No passing your details on.
- No decisions about you made by a computer alone. A person always reads what you send.
Our legal reasons
Data protection laws ask us to explain our legal reason for using your information.
- Replying to you, checking a story or considering an application: our legitimate interest in doing our work, which we always weigh against your rights.
- Publishing a story: consent, as explained on our Safeguarding page.
- Protecting a child at risk: protecting that child's safety, and any legal duty that applies to us.
Some of what we receive, such as details of a child's injury, is especially sensitive. We use it only for our reporting and to protect children, and we never publish it in a way that could identify a child.
How long we keep it
We do not keep personal information.
Once we have replied, finished checking a story, or made a decision on an application, we delete it from our inbox and our form account.
There is one exception. If a message raises a worry about a child's safety, Mntalla Alwahabi keeps a short private record of the concern and what we did about it, for as long as it is needed to protect the child. No one else can see it. Our Safeguarding page explains why.
A published story stays online until it is withdrawn. It never includes anything that could be used to find a child.
Who else can see it
No one outside waladi, with two exceptions.
- The services that carry it to us: Google, which runs our forms and holds answers until we delete them; email providers; and any social platform you message us on.
- The authorities, only if the law requires it or a child is at serious risk of harm.
Some parts of this site also load from other services: some fonts from Google, and the map on the contact page from jsDelivr and esm.sh. When a page loads, they receive your device's IP address, as on almost every website, and nothing else.
Where it is stored
Our team works from several countries, and the services we use store information in other countries too, including the United States. When information leaves your country, we rely on the protections those services provide.
How we protect it
- Only the people who need your information to do their work can see it.
- No one at waladi may keep a child's details or photo on a personal device, or forward them to anyone outside waladi.
If something goes wrong
If information you sent us reaches the wrong person, or someone gets into one of our accounts, we will act as quickly as we can to stop it, tell anyone affected, and Mntalla Alwahabi will review what happened and what we need to change.
Your choices
At any time, you can ask us to:
- tell you whether we still have anything you sent;
- correct anything that is wrong;
- delete it;
- withdraw a story you raised.
Email [privacy email] or contact Mntalla Alwahabi directly. We aim to reply within 30 days. If you are not happy with our answer, you also have the right to complain to the data protection authority where you live.
Changes to this page
If anything here changes, we will update this page and the date at the top.
Mntalla Alwahabi
[Two or three lines about her: who she is, what she studies or cares about, and why she does this work.]